Purchase Information

• The trip includes air tanks for the specified number of dives. If you wish to upgrade to Nitrox, it is an additional US$5 per tank, and you must present a valid Nitrox certification. Diving equipment, other than tanks, is not included in the diving fee. Actual dive sites are determined based on the day's weather, currents, sea conditions, and the preferences and physical condition of the group. For safety reasons, the lead dive guide reserves the right to make the final decision. Please follow the guide's instructions during the activity and do not leave the group. If you leave the group without authorization or engage in dangerous behavior, you are responsible for all resulting costs and legal liabilities. For safety, every participant must wear a dive computer on every dive and adhere to its no-decompression limits and other instructions. If a "lockout" occurs due to improper diving, we reserve the right to prohibit you from diving until the computer is fully functional again, with no compensation provided. Boat rides to dive sites take between 30 and 50 minutes; if you are prone to seasickness, we recommend bringing your own medication.

Diving Guidelines

• Please be mindful of your physical condition; do not dive if you are hungover, overly exhausted, or feeling unwell. Avoid alcohol for at least eight hours before diving. Protect the ocean by not touching coral or other marine life during your dives. Do not fly within 12 hours of a single dive or 18 hours of repetitive dives. For safety, every participant must wear a dive computer and carry a Surface Marker Buoy (SMB) on every dive, adhering to the computer's no-decompression limits and instructions. If a "lockout" occurs due to improper diving, we reserve the right to prohibit you from diving until the computer is fully functional again, with no compensation provided. At specific dive sites (such as Blue Corner, Siaes Corner, Ulong Channel, and Peleliu Express), every participant must carry a reef hook to ensure safety and prevent damage to the coral. Actual dive sites are determined based on the day's weather, sea conditions, and the preferences and physical condition of the group. For safety reasons, the lead dive guide reserves the right to make the final decision. Please follow the guide's instructions during the activity and do not leave the group. If you leave the group without authorization or engage in dangerous behavior, you are responsible for all resulting costs and legal liabilities.

Cancellation, Changes, and Refund Policy

1. Cancellations, Changes, or Transfers (Excluding Natural Disasters/Force Majeure)

1. After booking, any requests for cancellations, changes, or transfers must be submitted in writing. We will confirm receipt in writing within 24 hours. The date of our confirmation serves as the basis for calculations. Cancellation fees are as follows: Cancellations made 60+ days before departure: Full refund after deducting bank transfer fees. Cancellations 21–60 days before departure: 10% of the total trip cost. Cancellations 4–20 days before departure: 40% of the total trip cost. Cancellations 1–3 days before departure: 70% of the total trip cost. Cancellations on the day of departure, failure to arrive on time, leaving the group without permission, or no-shows: No refund. If costs already incurred by us to fulfill the contract exceed these percentages, the traveler must pay the actual costs incurred. All refunds are subject to the deduction of bank transfer fees.

2. Travelers unable to reach Palau — Flight delays or cancellations due to natural disasters or force majeure (including but not limited to typhoons, heavy rain, thunderstorms, earthquakes, pandemics, sudden lockdowns, etc.)

1. If a traveler is unable to arrive in Palau on the scheduled date due to the aforementioned force majeure, affecting the start of the trip, we can offer: Rescheduling (subject to supplier availability and feasible dates); or Refunds: Diving fees will be refunded after deducting incurred costs; accommodation, meals, and related services will be handled according to the supplier's refund policy. We will assist in the application process but cannot guarantee a full refund from suppliers. We are not liable for the final refund amount.

3. Travelers already in Palau — Activities canceled due to weather or Palau NEMO maritime warnings (including "small craft advisories" or other official safety restrictions issued by the Palau National Emergency Management Office).

1. If diving activities are canceled or partially unavailable due to the above reasons: Diving activity fees: Refunded after deducting incurred costs. Accommodation, meals, and other services: Handled according to supplier policies. Our company reserves the right to adjust the order of activities, substitute dive sites, or change the itinerary.

4. Inability to depart as scheduled, delayed arrival, or mid-trip departure due to personal reasons (including connecting flight delays, transit issues, visa factors, personal circumstances, etc.)

1. No refunds, compensation, or alternative activities will be provided if a traveler is unable to participate in all or part of the activities due to personal reasons. Travelers may still join the remaining portion of the trip upon arrival.

5. Voluntarily opting out of activities during the trip

• If a traveler chooses not to participate in scheduled activities (including meals, diving, transportation, sightseeing, etc.) during the trip, it is considered a voluntary waiver, and no refunds or compensation will be provided.

6. Agency responsibilities and recommendations

1. We strongly recommend that travel agencies advise travelers to purchase travel insurance that covers weather, flight delays, cancellations, and natural events. We reserve the right to adjust accommodation, transportation, meals, and other arrangements to an equivalent standard without lowering the overall quality.

We strongly recommend that group members purchase travel insurance that covers trip cancellations due to weather and other natural conditions.

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Equipment Rental Terms

• Please check the size and condition of any rented equipment upon receipt. You are responsible for the cost of repair or replacement if equipment is damaged or lost due to personal negligence. Participants may use weight belts and lead weights free of charge, provided they are used and stored with care. You are responsible for the cost of repair or replacement if they are damaged or lost due to personal negligence, misuse, or loss.